Preorders will take 2-4 weeks to ship after the preorder date closes, these items are custom made. On hand orders will take 1-3 days to process and 6-7 days to arrive depending where you are. Shipping updates will be on @livesixdiesix on Instagram. NO REFUNDS ALL SALES ARE FINAL If there is a issue with your order after I ship (package got lost, etc.) - please contact UPS support for refunds, I am NOT in charge for any orders that say delivered/lost. How to get a refund from UPS/USPS 1. File a claim with UPS/USPS 2. File a police report 3. Allow 1-2 days for UPS/USPS feedback & updates Shipping addresses cannot be be updated once tracking has been assigned to your order. If you email me about changing the address to your order there is a possibility I can but the customer will be responsible once a conformation number has been issued. If you have any other concerns or questions, please fill out the email form & message. You will receive a receive a response in 1-3 business days.